Support – INFiLED APAC

01

Concept & Design

Solution input for display concepts, product selection, and system feasibility.
02

Consulting

Technical and commercial guidance for project planning, site conditions, and delivery needs.
03

Installation

On-site guidance for assembly, connection, configuration, testing, and handover.
04

Maintenance

Support for troubleshooting, repair coordination, spare parts, and long-term operation.

Pre-Sales Support

Support from requirement review and solution planning to technical drawings, system proposals, and visual references.

After-Sales Support

Lifecycle service support for product use, issue response, repair coordination, and system operation.

Technical Support

Engineering guidance for structural installation, system configuration, parameter adjustment, troubleshooting, and routine maintenance.

Online Support

24/7 online channels for remote assistance, technical questions, service requests, and project follow-up.

On-Site Support

Regional subsidiaries and service centers provide localized support for installation, commissioning, maintenance, and urgent project needs.

Get Sales Support

Share your project needs with us. Our team will review your application, display requirements, system setup, and site conditions to recommend a suitable LED display solution.
After-Sales Inquiry
Get Technical Support

Describe the issue you are facing. Our technical team will help with installation, commissioning, troubleshooting, optimization, and daily operation support.
Technical Request

RMATechnical Repair Center

A dedicated RMA platform for repair requests, service tracking, technical assistance, and after-sales coordination.